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Privacy Policy

Professional House Cleaning in Ipswich & the North Shore Area

Last updated September 3, 2026 Covers allinatouch.com and its forms Questions? contact@allinatouch.com
Privacy at a glance

The short version, before the fine print.

All In A Touch collects only what we need to quote, schedule and deliver your cleaning, and to keep in touch the way you asked us to. We never sell your information.

What we collect

What you type into our forms: name, email, phone, address and details about your home. Plus the usual technical data every website receives.

Section 2

Why we use it

To send your quote, schedule and confirm visits, remind you about appointments and answer your questions.

Section 3

Text messages

You only get texts if you checked the box. Reply STOP to stop, HELP for help. Your opt-in is never shared with third parties.

Section 4

Your choices

Unsubscribe from emails, opt out of texts, or ask us to see, correct or delete what we have about you. One email is enough.

Section 8

This summary is here to help you read faster. The full policy below is the one that applies.

All In A Touch Commercial & Residential Cleaning ("All In A Touch," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.allinatouch.com (the "Site"), request a quote, or use our cleaning services, how we use it, and the choices you have.

By using the Site or sending us a request, you agree to the practices described here.

01

Who we are #

All In A Touch is a family-owned cleaning company providing residential and commercial cleaning services in Ipswich and the North Shore area of Massachusetts.

02

Information we collect #

Information you give us. When you request a quote, contact us, or sign up for an offer on the Site, we may collect your name, email address, phone number, service address and city, details about your home or business (such as number of bedrooms and bathrooms, square footage, and preferred cleaning frequency), how you heard about us, and anything else you choose to include in your message.

Information collected automatically. Like most websites, we automatically receive certain technical information when you visit, such as your IP address, browser and device type, the pages you view, and the date and time of your visit. This information is collected through cookies and similar technologies (see section 6). Our forms are protected by Google reCAPTCHA, which may collect device and usage information to tell people from bots.

03

How we use your information #

We use the information we collect:

  • To prepare and send you a quote and to schedule, confirm, and provide cleaning services.
  • To respond to your questions and requests.
  • To send service-related communications, such as appointment confirmations, reminders, and updates about your quote or service.
  • To send promotional offers and updates about our services, when you have agreed to receive them.
  • To operate, secure, and improve the Site, and to prevent spam and fraud.
  • To comply with legal obligations.
04

SMS / text messaging #

When you check the consent box on our quote form, you agree to receive communications via email and SMS (text message) from All In A Touch Commercial & Residential Cleaning at the phone number you provided. Consent to receive text messages is not a condition of purchasing any goods or services.

What we send
Quote follow-ups, appointment confirmations and reminders, service updates, and, if you opted in, occasional promotional offers.
Message frequency
Varies depending on your request and service schedule.
Message and data rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All categories of sharing described in this Privacy Policy exclude text messaging opt-in data and consent.
STOP

Reply STOP to any message to cancel at any time. We will send one final message confirming that you have been unsubscribed. To opt back in, reply START or submit the quote form again.

HELP

Reply HELP to any message for assistance, or contact us at contact@allinatouch.com or +1 (978) 815-2777.

05

How we share information #

We do not sell your personal information. We share it only in the following situations:

  • Service providers. Companies that help us run the Site and communicate with you, such as website hosting, email delivery, form and spreadsheet storage, the platform that delivers our text messages, and analytics and anti-spam tools. These providers may use your information only to perform services for us.
  • Legal reasons. When required by law, regulation, or legal process, or to protect the rights, property, or safety of All In A Touch, our customers, or others.
  • Business transfers. If All In A Touch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

As stated in section 4, your text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

06

Cookies and analytics #

The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure the performance of our pages and advertising. You can set your browser to refuse cookies or to alert you when a cookie is being sent; some features of the Site may not work properly without them.

Pages on the Site may include embedded content from other websites (for example, maps or videos). Embedded content behaves as if you had visited the other website, which may collect data about you and use its own cookies.

07

How long we keep your information #

We keep quote requests, contact messages, and customer records for as long as needed to provide our services, maintain our business records, and meet legal requirements. You may ask us to delete your information at any time (see section 8).

08

Your choices and rights #

Email
Unsubscribe from promotional emails by using the link in the email or by contacting us.
Text messages
Reply STOP to any message to opt out at any time.
Access, correction, and deletion
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, unless we are required to keep it for legal, administrative, or security purposes. To make a request, email contact@allinatouch.com or call +1 (978) 815-2777.
09

Security #

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10

Children's privacy #

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11

Links to other websites #

The Site may contain links to third-party websites, such as our social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

12

Changes to this policy #

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the "Last updated" date at the top.

13

Contact us #

If you have questions about this Privacy Policy or about how we handle your information, contact us:

  • All In A Touch Commercial & Residential Cleaning
  • 89 Turnpike Rd, Suite 201, Ipswich, MA 01938
  • +1 (978) 815-2777
  • contact@allinatouch.com

Questions about your privacy?

Write to us or call. A real person from our Ipswich office answers, usually within one business day.

contact@allinatouch.com (978) 815-2777 89 Turnpike Rd, Suite 201, Ipswich, MA
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